Heartleaf Soothing Face Cleanser for Sensitive and Eczema-Prone Skin

Size
  • 148ML

Gentle, non-stripping, non-foaming face cleanser with ceramides and skin-boosting lipids to fortify the skin barrier against external inflammatory triggers 

 

  • Immediately calms, soothes, softens, cleans, and refreshes sensitive skin
  • Reduces signs of skin sensitivity (redness, dryness, itching, stinging, tightening) in 2 weeks
  • Easily rinses away with water or wipes off, making it ideal for sensitive skin
  • Suitable for all skin types, including eczema-prone skin
SKU: 15013

Reduces signs of skin sensitivity (redness, dryness, itching, stinging, tightening) in 2 weeks

DETAILS

Cleanse away sensitive skin. Non-foaming, gel-cream texture glides gently over skin to gently remove sunscreen, makeup and impurities that can exacerbate sensitivity, redness and inflammation. Unique infusion of fermented heartleaf, fermented beta-glucan, ceramides, and microalgae fortify to help boost your skin's resiliency with every use. Creates the perfect hydrated base for treatments that follow. Gentle enough for daily use

What skin type is it good for?
  • Balanced·
  • Oily·
  • Combination·
  • Dry·
  • Sensitive
Results

Unretouched Real Results

With Heartleaf Soothing Face Cleanser:

  • Immediately calms, soothes, softens, cleans, and refreshes sensitive and eczema-prone skin*
  • Reduces signs of skin sensitivity (redness, dryness, itching, stinging, tightening) in 2 weeks*
  • 97% agree product did not irritate skin (without water) and 91% agree product did not irritate skin (rinsed off with water)*
  • 94% agree product is gentle enough for daily use (without water) and 91% said product is gentle enough for daily use (with water)*
  • 88% agree skin feels clean and more comfortable*
  • Clinically proven to decrease signs of sensitivity by 76%†


*Face Cleanser: 5-week clinical study with 32 participants. Before and after images: Results from Sensitive Skin regimen with Sensitive Skin Face Cleanser, Serum, and Cream

†Results based on consumer self-assessment using The Sensitive Scale-10. 32 subjects after 2 weeks of use
‡The State of Skin Sensitivity report, 2022

Ingredients

Expert, science-backed ingredients and patented technologies

CLINICAL NOTE

71% of adults perceive their skin as sensitive and feel the condition negatively impacts their emotions and social interactions‡

HOW-TO

To Use: AM and PM

Complete Your Routine

Frequently Asked Questions

This is a gentle, non-foaming cleanser designed to calm, soothe, and cleanse sensitive or eczema-prone skin. It removes impurities, sunscreen, and light makeup while helping reduce visible redness and irritation.

Unlike foaming cleansers that can strip the skin, this formula uses a gel-cream texture that glides over skin, cleansing without disrupting the barrier. It leaves skin feeling comfortable, hydrated, and calm rather than tight or dry.

Heartleaf (Houttuynia cordata) is a soothing botanical extract known for its calming and antioxidant properties. In this formula, fermented heartleaf helps reduce visible irritation and support skin recovery.

Fermented Heartleaf Extract: Helps calm and soothe sensitive skin. Ceramides: Strengthen the skin barrier and protect against irritants. Fermented Beta-Glucan: Deeply hydrates and supports moisture retention. Microalgae: Helps improve resilience and calm stressed skin.
Together, these ingredients cleanse while actively strengthening the skin barrier.

Yes. It is specifically designed for sensitive and eczema-prone skin, helping reduce symptoms such as dryness, redness, itching, and tightness over time.

No. It is a non-foaming cleanser, which helps minimise irritation and maintain skin hydration—ideal for compromised or reactive skin.

Yes. It effectively removes daily impurities, sunscreen, and light makeup without harsh surfactants that can aggravate sensitive skin.

Yes. The formula can be rinsed off or wiped away, making it suitable for highly sensitive skin or situations where water cleansing may feel too harsh.

Skin feels calmer and more comfortable immediately, with visible reduction in signs of sensitivity (like redness and dryness) in as little as 2 weeks.

Yes. While it is ideal for sensitive skin, it is also suitable for dry, combination, oily, and balanced skin types—especially when barrier support is needed.

Yes. It is gentle enough for twice-daily use, morning and night.

No. It rinses clean while leaving skin soft and hydrated, without any greasy or heavy residue.

Morning: Heartleaf Soothing Cleanser (on damp or dry skin), Treatment serum (e.g. hydrating, brightening, or calming), Moisturiser, Broad-spectrum SPF.
Evening: Heartleaf Soothing Cleanser (can be used as your primary cleanse), Active treatment (e.g. retinol, retinal, or dark spot serum if tolerated), Moisturiser or barrier cream.
This cleanser creates the ideal calm, hydrated base for actives - especially important when skin is sensitive or compromised.

Yes. In fact, it’s an ideal partner to active treatments because it cleanses without stripping, helping maintain barrier integrity and reduce the likelihood of irritation.

Heartleaf Soothing Cleanser: Best for daily gentle cleansing and calming sensitivity. Lipid-Enriched Cleansing Balm: Best for removing heavy makeup/SPF and replenishing lipids in one step.
They can also be used together - balm first (if needed), followed by Heartleaf Cleanser for an ultra-gentle second cleanse.

Overall rating: 4.6923075 / 5 from 26 reviews.

AI Generated Review Summary

This gentle face cleanser is highly regarded for its ability to soothe and hydrate sensitive skin, leaving it soft and clean. It effectively reduces signs of skin sensitivity and is suitable for all skin types, including eczema-prone skin.

Summary topics

  • Skin Hydration: 58%
  • Cleansing Effectiveness: 48%
  • Skin Comfort: 43%
  • Sensitive Skin Effectiveness: 24%

Review topics: [skin, feels, texture, cleanser, redness].

Review highlights

  • "I love this cleanser because after I wash my face and put on my makeup it make my skin feel more hydrated." — Dianne B.
  • "Loved this cleanser - so gentle and very little redness after use and absolutely no stingy feelings during or after use." — Tam
  • "My skin feels clean but never stripped or tight after using it." — Kristen

Reviews

Has worked wonders!!

"So great on my sensitive skin, never causes me any flare ups but actually leaves my skin feeling smooth and soft"

— Jess (5/5)

Soothing

"Love this! I used to use the AHA/Bha and would get so much redness and puffiness. I figured out that it must be a bit too rough for my 40s skin so I switched to this and such a difference. My scrub still feels fresh and clean without the redness."

— Nik (5/5)

The first cleanser that doesn’t leave me with dryness.

"The first cleanser that doesn’t leave me with dryness."

— Minas E. (5/5)

Great for sensitive skin

"Awesome! I have very sensitive skins and not issues at all with this product."

— Jess (5/5)

Loved It

"I have been using Dr Murad for years since I was 24 years old . I also use a spot treatment for blemishes occasionally , which tends to dry my skin especially in these winter months. I tried this moisturizer and all the flaky skin from the spot treatment and around my nose disappeared in two days."

— John (4/5)

Gentle and yet effective. Leaves skin silky smooth

"Amazing experience using this. Left my skin silky smooth as well as moisturised well without the inflammation and redness other products tend to cause. Would definitely recommend this to anyone with sensitive skin who wants something gentle but effective."

— Dejan (5/5)

Effective but Goes Quickly

"I love how hydrated my face feels after using this cleanser. It does a decent job of removing makeup (after using a makeup removing wipe first though). I do feel like I need more than a pea or dime sized amount to get a full clean out of it so the product get used up pretty quickly - more quickly than the other murad cleansers that I use. Would definitely recommend but I did prefer the older cleanser (now discontinued) that murad replaced with this one."

— Lauren (4/5)

Like it

"An amazing one! Very recommend"

— Kelsy (5/5)

Finally—A Cleanser That Soothes, Not Strips

"I’ve been using the Murad Heartleaf Soothing Cleanser for a few weeks now and I am honestly so impressed! With the change of season this cleanser has been such a relief to my changing skin. The texture is super creamy and gentle, with no foaming at all (which I actually love—it feels way more hydrating). My skin feels clean but never stripped or tight after using it. In fact, it feels soothed and calm, like it’s had a drink of water! I also love that it has heartleaf and ceramides—two ingredients my skin really responds well to. I can’t recommend this enough. Total skincare staple now!"

— Kristen (5/5)

Ideal for sensitive skin

"This cleanser is beautiful to use! It’s ever so gentle. After cleaning with this my skin feels calm and comfortable. I’ve noticed less red/blotchiness on my cheeks since using this range."

— Jessica R. (5/5)

Q&A

May I see the full list of ingredients? that feature is not working for moi. I am allergic to glycerin and have had to give up most of my long-time favorite Murad products. Maybe this one could replace the cleanser I used for years which has been discontinued.
I am very sorry however it does indeed contain glycerin.